5.13.2020 - Update

As has been recently reported across several news outlets, the impacts of COVID-19 have caused nationwide disruption to a small number of food items generally available to our Legacy communities. While we are working diligently with our food providers to minimize the impact of these shortages, it is expected that alterations to the established menus may be required with substituted items until these shortages can be resolved. Please be aware that this possible disruption applies to certain food items only and does not mean that Legacy communities are facing an overall food shortage. In addition, we will still be able to accommodate specialized diets, food allergies, and dietary restrictions for religious practice. We appreciate your continued support and patience in this matter. Please direct any questions you may have to your Executive Director.


5.01.2020 - Update

Dear Legacy Family,

As you have probably seen in the news, some cities, counties and states are beginning to loosen COVID-19 restrictions as it relates to re-opening the economy, including, extending number limit recommendations on group gatherings. We at Legacy Retirement Communities continue to work to ensure the health, safety and wellbeing of our residents, associates and family members while also being responsible members of our community. While some of the restrictions placed on the population at large begin to loosen, this may be a time of even greater concern and susceptibility to our Legacy patients and residents residing in our senior living communities. The guidelines and recommendations put into place by the Centers for Disease Control (CDC) and state and local health departments have not changed at this time for senior living communities. To safeguard our residents and staff we will continue to operate with the restrictions that are currently in place. These safeguards and restrictions include:

Visitation Restrictions

  • Only essential visitors will be permitted to enter the community. Essential is defined as medically necessary or certain compassionate care and end of life situations. Essential visitors will be limited to two per resident.
  • All visitors will be screened for signs and symptoms of illness or potential exposure to COVID-19 or other communicable diseases.
  • To facilitate contact with residents, we recommend frequent telephone calls, FaceTime, video calls and other available means of communication.

Community Safeguards

  • Meals will be served in the resident’s apartment. The community will care plan for residents with special dining needs (including memory care) and when needed, arrange for service in the dining room with appropriate social distancing (6ft apart) precautions in place.
  •  Recreation programs will be provided in a way to limit close contact with others. All recreation supplies will be properly sanitized between use.
  • To protect the health and safety of all, associates are screened daily for signs and symptoms of illness and potential exposure to COVID-19.

The following safeguards are also in place for those that may have immediate needs for our services, or for those that may have been away from our communities.

All new residents moving in, as well as existing residents that may have been away from our community for any reason, including hospitalization, rehabilitation and/or away from the community for any other type of extended leave of absence, must be tested for COVID-19 and receive a negative result prior to move-in or return to our community. COVID-19 testing should be administered no more than four days prior to move-in or return to our community. Following testing, the new resident will be advised to self-isolate (as part of testing procedure) prior to move-in. After move-in or return to our community, resident will be placed on a 14-day quarantine and will be monitored closely for signs and symptoms of COVID-19. If there are any concerns, continued isolation and/or retesting may occur. The resident will then be assessed at the end of the 14-day quarantine to verify that the quarantine can be lifted.

As always, we are very appreciative of the trust you place in Legacy Retirement Communities and the services we provide. Let’s all continue to work together taking safeguards both inside and outside of our communities to ensure our resident’s safety, happiness and wellbeing. The efforts of each one of us are important. Please direct any questions you may have to your Executive Director.


4.09.2020 - Update

At Legacy Retirement Communities, we are committed to keeping you informed about Coronavirus (COVID-19). Since the first reports of the virus, we have been proactively monitoring the situation and adjusting our protocols as things rapidly change.

Our goal has always been to create and maintain the safest environment to live and work for our residents, families and associates. In our efforts, and in accordance with continuous guidance and updating from the Federal (CDC), State, and local guidance, we have adjusted our operations in our communities weekly, daily and even minute to minute.

The most recent steps we have taken include:

  • Non-essential visits are not permitted. Limited end of life visits may be arranged through special permission.
  • Monitoring the health and wellness of all residents and associates daily.
  • Additional sanitizing of surfaces in workspaces and common areas.
  • Residents are discouraged from leaving the community. A resident may be required to isolate in their room for 14 days if they leave and return for a reason that is considered non-essential.  
  • Requiring all associates to wear facemasks and other protective equipment as indicated.

Again, we appreciate your understanding and cooperation as we diligently work to serve our residents and their families in these unique and challenging times. Providing care with Personal Touch is a hallmark of Legacy communities and never more so than now. Our commitment to providing quality care is unwavering. Let’s continue to work together to keep our communities, residents and associates safe during these uncertain times. If you have any questions, please reach out to the Executive Director at your community.


3.18.2020 - Update

To Our Valued Legacy Friends:

On behalf of everyone at Legacy Retirement Communities, our hearts go out to all those impacted by COVID-19—this includes not only those diagnosed with the virus, but also their friends and family. Many of you may also be feeling uncertain about the future and what resources may be available to assist you in this challenging time. While right now circumstances are dictating unusual restrictions, Legacy continues to be a ready resource and partner for those wanting or needing senior living services.

Our First Priority
Providing excellent care with Personal Touch continues to be our number one priority. This includes protecting the health, safety and wellbeing of our residents, associates, family members and friends. To this end we have implemented the following safeguards:

Visitation Restrictions

  • Only essential visitors will be permitted to enter the community. Essential is defined as medically necessary or certain compassionate care and end of life situations. Essential visitors will be limited to two per resident.
  • All visitors will be screened for signs and symptoms of illness or potential exposure to COVID-19 or other communicable diseases.
  • To facilitate contact with residents, we recommend frequent telephone calls, FaceTime, video calls and other means of available communication.

Community Safeguards

  • Meals will be served in the resident’s apartment. The community will care plan for residents with special dining needs (including memory care) and when needed, arrange for service in the dining room with appropriate social distancing (6ft apart) precautions in place.
  • Recreation programs will be provided in a way to limit close contact with others. All recreation supplies will be properly sanitized between use.
  • To protect the health and safety of all, associates are screened daily for signs and symptoms of illness and potential exposure to COVID-19.

We Are Here
We understand that even now, seniors and their families may be in need of the services Legacy provides. While we are currently restricting in person tours, we are able to provide virtual tours, advice and assistance over the phone and by email. If there is an immediate need for you or a loved one, please contact us so that we may assist.

LETTER


3.18.2020 - Update

Dear Legacy Family,

In our continuing efforts to navigate the rapidly changing circumstances surrounding the pandemic outbreak of COVID-19, we are modifying our communities operating policies to ensure the health, safety and wellbeing of our residents, associates and family members.  In addition to the changes outlined below, we encourage all to follow the health and travel recommendations from the CDC and State and local health departments.  We also encourage following social distancing recommendations.  Effective Thursday, March 19th, the following additional safeguards will be in effect:

Visitation Restrictions

  • Only essential visitors will be permitted to enter the community. Essential is defined as medically necessary or certain compassionate care and end of life situations.  Essential visitors will be limited to two per resident.
  • All visitors will be screened for signs and symptoms of illness or potential exposure to COVID-19 or other communicable diseases.
  • To facilitate contact with residents, we recommend frequent telephone calls, FaceTime, video calls and other means of available communication.

Dining Services

  • Meals will be served in the resident’s apartment. The community will care plan for residents with special dining needs (including memory care) and when needed, arrange for service in the dining room with appropriate social distancing (6ft apart) precautions in place.

Recreation

  • Recreation programs will be provided in a way to limit close contact with others. All recreation supplies will be properly sanitized between use.

Associate Screening

  • To protect the health and safety of all, associates are screened daily for signs and symptoms of illness and potential exposure to COVID-19.

We truly appreciate your understanding and cooperation as we diligently work to serve our residents and their families in these unique and challenging times.   Providing care with Personal Touch is a hallmark of Legacy communities and never more so than now.  Our commitment to providing quality care remains unchanged.  Working together we can help keep our communities safe during these uncertain times.  If you have any questions, please reach out to the Executive Director at your community.

LETTER


3.13.2020 - Update

At the direction of the United States Centers for Disease Control (CDC) and government and state officials, we are limiting visitors to our community in response to COVID-19. We recommend that all non-essential persons abstain from visiting our senior living communities. Those who need to visit must pass a screening before they are allowed to access the community. 

In addition to limiting visitors, we are also implementing rigorous cleaning and sanitation protocols. While we do not have a reported COVID-19 case in any of our communities, we are taking preventative measures out of an abundance of caution. Our community leadership and care teams are working diligently to stay updated with the latest developments and recommendations. Team members, residents, and resident family health is of the utmost importance to us. 

We know that for the general public, the risk remains low. However, studies have shown that the senior population (those over 60) and those with underlying health issues are particularly at risk. The best way to prevent infection is to avoid being exposed to the virus that causes it. 

VISITOR SCREENING FORM

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